Request a Callback Have a Question? : 7610630000
Request a Callback Have a Question? : 7610630000
All items at Vunu Shoes are checked for quality, its make, colours and sizes. Since we own and manufacture whatever we sell (that is we do not outsource/trade the products we sell online), we have capability to ensure that all products are of the best quality.
We have a 1-day return/exchange policy, which means you have 1 days after receiving your item to request a return.
Once we approved the refund will credit the amount in coustomer account in 4 days.
Returns will only processed if your case qualifies for the conditions explained below.
Every product shipped from our warehouse undergoes strict quality checks. In spite of that we request you to inspect your order upon reception and contact us immediately if the item is defective and/or damaged, so that we can evaluate the issue and make it right. Please contact us within 48 hours of the delivery of the product. Any requests made after this time frame will not be entertained.
In an unlikely scenario wherein a wrong item is delivered to you (an item that you did not order), please contact us immediately upon receiving the product. We will explore the options that you would like to take and process returns/refunds on a case by case basis.
The items you wish to return/exchange must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Unfortunately we cannot process Returns & Exchanges under any other circumstances. Customers are requested to verify and review order(s) including colours, sizes, quantities, etc. of Shoes before placing the order. We do not accept returns on sale items, and/or discounted items.
